In this review, John M Perez goes through a review of how your business can use Zoho CRM plus in your business. John reviews the key components and functionality that Zoho Offers across it’s suite. This includes a review of CRM Plus, John reviews the details and benefits of how your business can use the integrated modules that come with the suite. This includes the following modules:
- CRM for Sales & Deal Management
- Sales IQ for Web Engagement
- Desk for Customer Support
- Campaigns for Email Campaigns
- Zoho Social for Social Posting, Engagement, and Monitoring.
- Surveys for Customer Satisfaction Measurement
- Motivator to track key KPIs.
John also reviews the areas you should be cautionary about if you decide to purchase. This episode IS NOT sponsored by Zoho.