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All things software and Best Practices in the Enterprise Software industry. Including discussions on Customer Relationship Management, Enterprise Resource Planning, Blockchain, Cloud Application Reviews, and any Software that powers your business.

Mar 31, 2019

In this episode, John talks about the values of implementing a knowledge base system in your business.  He further explains:

  • The effects of a knowledge base on your customers
  • The business value of a knowledge base
  • The importance of giving your customer a portal.