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All things software and Best Practices in the Enterprise Software industry. Including discussions on Customer Relationship Management, Enterprise Resource Planning, Blockchain, Cloud Application Reviews, and any Software that powers your business.

Apr 30, 2019

In this weeks episode, John talks about the future trends in CRM Software, and CRM Software Development.  In this episode John provides 3 trends with supporting examples as follows:

1. CRM Systems will be Open Source and Free
2. CRM will transition from Software as a Service to Value as a Service.
3. AI Driven CRM...