Apr 30, 2019
In this weeks episode, John talks about the future trends in CRM Software, and CRM Software Development. In this episode John provides 3 trends with supporting examples as follows:
1. CRM Systems will be Open Source and Free
2. CRM will transition from Software as a Service to Value as a Service.
3. AI Driven CRM...
Mar 31, 2019
In this episode, John talks about the values of implementing a knowledge base system in your business. He further explains:
Mar 30, 2019
In this weeks episode, John talks about how AI is changing CRM Applications. Learn some of the Top 5 use cases, and how you can infuse AI in your CRM. Here are the use cases he reviews:
Mar 23, 2019
In this weeks episode, John talks about how you would go about implementing your own custom cloud base CRM, and the reasons why you would want to do this. Here are the 5 steps:
Feb 17, 2019
In this episode of The Enterprise Tech Podcast, industry thought leader John Perez discusses how blockchain will enhance CRM applications.